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TFCL PLAY / HELP & SUPPORT

Get back
to playing.

Find the right place for a question, a bug, or a private concern. Never put passwords or payment details in a public discussion.

SERVERS

Booking or connecting?

Check your reservation status first. Connection details and existing management actions are available in My reservations.

My reservations →Reserve a server

PICKUP GAMES

Find your next PUG

Get help with joining, readiness, classes and connection basics in the new player guide.

Read the guide →Find a PUG

PUBLIC FEEDBACK

Found a bug or have an idea?

Search existing discussions first. Include the page URL, steps to reproduce, and what you expected. Remove private details from screenshots.

Browse bug reports →Share a suggestion

PRIVATE SUPPORT

Reports, accounts & purchases

Open a ticket in the TFCL Discord for player reports, sensitive security concerns, account issues, or purchase questions. Keep evidence for staff rather than posting it publicly.

Open TFCL Discord ↗

This opens Discord. It does not create a ticket automatically or guarantee a response time.

Before you contact support

  1. Note the page URL, time, and what you were trying to do.
  2. Check whether your action already succeeded before submitting it again.
  3. Share relevant details with staff, but never your Steam password, server RCON password, or full payment credentials.